Work Flexibly as a Parent with ACD Agents

New year, new fab opportunities. At ACD Agents, we’re all about empowering people like you to do great work – for a great cause. If you’re looking for a flexible, home-based role working to support great companies and organizations, we’d love to chat! Here’s why being an ACD agent is great for busy parents and caregivers.
Do Something You Love.
There’s nothing more rewarding than helping people. ACD agents get to do meaningful work for great companies and non-profits, including supporting fundraising campaigns, helping callers navigate questions, and generally making life better for the person on the other end of the line. What’s better than helping make someone else’s day?
Your Home is Your Office.
Why commute when you can work from the comfort of your own home? All ACD agents are US-based and remote, so you can work from the place you’re most comfortable – whether that’s a home office, a quiet spot in your home, or a coworking space you love. You do you! All you’ll need is a decent computer, a reliable internet connection, and a phone.
Work on Your Own Terms.
If you’re a parent or caregiver, working 9-5 doesn’t always work for you. One of the many perks of being an ACD agent is that you can work when the kids are at school, in bed, or busy with weekend activities. We have no minimum or maximum hours, empowering you to choose the schedule that works for your household! We only ask that you strive for consistency and keep us in the loop about any upcoming unavailability.
Getting Certified is Easy.
We pride ourselves on our team of US-based, certified agents. To get certified to work with us, you’ll complete an online course that takes about 6-8 hours. Some of our clients require additional certifications – the more of these you complete, the more work opportunities you’ll enjoy! We’ll also help you out with course materials, client FAQs, a knowledge base and chat support so that you’re always confident about the quality of support you’re delivering.
Grow Like a Boss.
We know you have big plans in life. As an ACD agent, you can build the kind of career that suits your own ambitions. Want to keep it casual because that’s all you have the bandwidth for? All good! Have your eyes on a full-time or managerial role? We’d love to help you get there. Tons of our managerial team members started as agents, so there’s plenty of room to move up! We also offer opportunities such as data entry roles and more as they come up – so keep an eye out!
Ready to Try Something New?
We’re here, and we’re waiting to hear from you! Easily sign up to be an ACD agent here, and get ready to start your new adventure! Just fill in your details to begin your application – and begin helping people as soon as today!